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When we went back and took them the title to the car we traded and asked about the gas he laughed. We spent 5 hours at the dealership! Everyone is very nice, and I feel like we are part of the family. The maintenance department is reliable and they have excellent customer service. In and out in about 2 hours. Martin had the car pulled up and ready for my wife to test drive when she got there followed by ot being cleaned and next to a red carpet after the purchase was completed. Will buy again.
Lied to! You qualify for rebates then they take them away with frivolous coatings that cost over a thousand dollars, which they can't prove is on the vehicle. They get angry when asked questions. I was waiting for like 40 minutes just to get the answer NO.. After I went to Sahara Chrysler and they help me right a way, even if my credit scored was not too good Great all around.
I was with them about 5 years. She also offered me the tank. Thank you Chris. My buying experience was quick, easy and hassel free! I recommend Florencio. Horrible service. Disrespectful to our time and wishes. Did what that wanted supposedly instead. Sad when my significant other knows more than the tech and the GM. I was totally disrespect by Freddy the finance person.
She had great follow up and extremely professional.. You can't go wrong with her. Her manager Ceaser was also very accommodating.. Ask for them by name. I have had too many bad experiences with dealerships. From the minute I walked in they made me feel comfortable and less stressed out! Customer service and overall experience was unmatched!
They cleaned and flush the radiator and did also the oil change. And got a 3 visit oil change deal for a good price! We had a great experience, Jon went above and beyond in service. In searching for our truck Jon drove us to 2 other Tobin dealers on the other side of town. We found our perfect truck a dodge pickup, we are so very happy. I did not have to wait long at all and I got a car wash.. Service agent was very knowledgeable and helpful I drove the car home and noticed the alinement was off.
Called my sales man, took two days to get a response and was told the alinement was NOT covered by the warrenty. The car has 7, miles and I have had it for 3 days. What a rip off. She listened to what I wanted and helped me with everything. She made me feel real comfortable through the whole experience. Because of this I now only shop. I'm on my third vehicle. Thanks Brenda! Lloyd Hicks was extremely helpful. Steven Sojo did an amazing job! He would answer my next question before I even asked and was always one step ahead of things. They were realistic about trade-in value and the paperwork was fast and painless.
Thank you Towbin Dodge! Amal is service advisor. Takes great care of my Ram I drive 5 times the distance to get to Towbin. I'm that much closer to another dealer but get superior service at Towbin. Worth the drive. Recall and oil change performed in less than an hour and all was visible from the waiting area. Dealership is clean and has some nice amenities for waiting guests. Highly recommend!! Adrian and Cesar in Sales were wonderful to work with as well as Joe in Finance.sertlevearege.ml/jawa-chat-cadiz.php
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They all made my purchase of a new truck quick, efficient and seamless. I will without a doubt be purchasing my next vehicle with them. I went looking at hellcats and ended up wanting to negotiate on a very unique Chrysler Struck a deal with the sales manager on Saturday and signed a purchase agreement and left some cash on it. I was told it would be ready on Monday at 1. At 1 they said a couple days. I dropped it off Friday afternoon and had it finished Monday early afternoon.
I would highly recommend their service dept. Danny Pacheco took extra care to make sure I know exactly what was going on and when. Answered all my questions and we got to get a dodge journey. Which is super amazing! Thank you so much Trevor! Hicks provided excellent service, he bought me A sandwich, I got A little hungry, l was also pleasantly surprised when Mr. Chris Douglas came out and carried A very pleasant conversation. I must admit l was impressed with the service. I got my tires with in 30 min. She completely turned a bad experience into a great one and this time I left happy.
If you have any problems she is the one to contact to get them resolved. Lloyd did not promise us a thing he was very honest and worked hard to make the deal work for us. Lloyd is a very knowledgeable sales man that does not give you false promises he works a deal that is right for you Over all our experience at Tobin Dodge was great The service writer gale there Asian. She is always so nice and gives me a great example on explaining my the situation on my vechical.
It was quick and easy getting everything negotiated and paperwork filled out. I would highly recommend going to see the guys over there. Thank you for helping me with my ram!! Great experience. Highly recommend. I went home with peace in mind knowing that my car is in good hands of professional people like you, that you know how to do your job.
This was one of the best experiences that I had at any dealerships. He was great. Came in knowing what I wanted and salesman David Gonzalez made it happen. Very professional and attentive. He went above and beyond and hooked it up. I was open with them about my expectations and what we needed. He not only met those expectations, but exceeded them.
David Gonzolas made the whole process go fast and smooth. I recommend Towbin Dodge in Henderson for all your car purchases. They are professional, fun, and go the extra mile to help you get the vechicle you want and need. Especially David Gonzales. Had my truck finished in an hour. Isaiah was fantastic. The customer follow up was outstanding and because of that, I would definitely buy my vehicle from Towbin again. My family and I feel very appreciated With Towbin Dodge thank you very much keep up the great work.
Colder water would be nice though. They were very helpful in helping me return my rental car. He guided and supported my needs to find the perfect truck for me. He was full of energy and knowledge. He is a sales person who made me feel special. The service was fast, friendly and on point. Thank you Andrae, you're professionalism is why I will come back for future services.
Ask for him, you'll be glad that you did. They never try to over sell me and service is always quick. Good selection of vehicles but don't give in to pressure from the many people who talk to you about buying. Stand your ground??. We bought a Dodge Dart and the experience was very easy and everything went smooth. I highly recommend buying a car from him and Towbin Dodge! We appreciated the great customer service from Clario Evaristo. We drove several cars while making our selection, and appreciate the product knowledge and patience during the process. From the minute I met David all the way to the time we drove our van off the lot David was with us, answering every question, walking us through every step, since we never bought a brand new car.
Thank you David Gonzales for looking out for us! Have had many other problems with car too: rattling sunroof, brakes that make the car shake, rusty underside, rusty wheels, glitchy infotainment system, etc. Towbin Dodge service department has been incompetent, lazy and indifferent. He let me test drive a ram Laramie. Ulices and Brandon was awesome!!
They helped me get what I want and made sure I got to drive off in it. Treat you like a leper and very judgmental and bottom line is they are predatory I know my credit score and they try to embarass you to say your credit is "not perfect" so you feel lucky to even qualify and its all on there terms. I Always get fast and efficient help everytime I've been to the service center!! Will continue to be a dodge owner!! Thanks for all your hard work!! One night they kept me till 1 am signing papers and still didn't leave with the car.
When I finally was able to leave with the car they said the monthly price we negotiated was to low and they were unable to keep the deal. I was completely fine with this and said I no longer want this car. From the time I entered the Dealership I was attended to immediately My questions and concerns were answered.
I Found that customer service worked with me in a way that was comfortable and convenient for me with no hassle..
Our sales representative Josh, was very helpful and attentive to our specifications, in what we were looking for. I would highly recommend Towbin Dodge, and I will definitely be back, when I decide to trade in my vehicle. Great and friendly staff. I got my vehicle serviced, answered my questions, took care of programming my second key fob for me and was finished quickly! Thank you!
Lots of I don't know and promise callback that never happen No issues with either. I have had shops not tighten the cap in the past and i thought my car was leaking oil. Clean facilities. Yes I am not a Robot. Would not recommend to anyone. Taking this car back as soon as possible.
He got me in quickly, got me in a new Challenger for the day, and had my car ready to go by the next day. I received top notch service from Danny and his team. I had a very good experience working with Andrae. He was very polite and courteous, thank you andrae for all your help. If it wasn't for her stepping in and seeing to it that the items on my truck were taken care of, I would have not had a great review for Towbin Dodge.
She took care of getting the bedliner scheduled and installed. He was honest to get mew the best deal possible. We have brought 3 cars here over the years!
Which was amazing to me! Danny is great thank you for all you did for me. We were and are very specific about what options we wanted on our Grand Caravan although, essentially, we wanted it fully loaded. The salesman was very attentive to our request, and looked up what vehicles he had on the lot that would work for our wants. I told Cesar my financial expectations He met them Camili,was a pleasant sales rep She even brought the final contract for signing ,all the way to my house?????? NOTE:They wouldn't budge on price of truck I've ONLY put 1k. He was well experienced and did everything in his power to make us happy and make the deal go through.
Ask for Josh if you ever decide you need a car or truck! Was very helpful and did everything in his power to get me the price I wanted and the deal I wanted. If you ever stop by Towbin Dodge hit Josh up. Melissa was great, had all the answers and never pushed. They wanted my two perfect cars as trade in at a low offer. Been almost two months now and I still get emails and calls welcoming me to towbin dodge!. Hey they dont know how to delete me from their system. So irritating. My family has dealth with the same servicemen for years and he's always exceptional, professional, and very knowledgeable at his duties.
Will not ever and have never had my truck serviced anywhere else. I'm sort of particular about knowing details of the service or repair being completed on my vehicle. Chris in service does an excellent job of providing timely update on progress of a repair with a caring attitude! Andrae, my service advisor, helped me out tremendously. I came in with so many fears but these guys took care of everything at Towbin.
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I live out in Pennsylvania and I have family that lives in Las Vegas so I decided with better weather conditions and no salt use I would look on the west cost for a used vehicle. If I knew what I was in for I would have not started the process. Great job and done within a day. Very friendly staff. Josh was wonderful to work with. Had a little misunderstanding on our deductible, but was resolved to our satisfaction quickly.
Thank you for a good experience! The atmosphere here is great its not pushy very relaxed. If you know what you want you can be in and out. Well as much as possible for a dealership I had a few hiccups and my journey is not yet complete with this company so we will see! New review coming soon?? I met up with a salesman Clerio Evaristo who was excellent. He knew his product, when he didn't know an answer he found one, he did not just make up something.
Not once did I feel pressured and was helpful through all the signing. I got a truck that I really wanted - if you are in the market for a dodge - go there. Their ethics and practices are appalling to say the least. It was sold and he lied to get me to the dealership. They helped me get the best car at the best price.. I felt important and like I mattered. It is actually a pleasure to take my Ram in for service.
Towbin Dodge is fair on their pricing, honest in their dealings, and treats me like royalty when I show up. We saw the commercial about the incentives and trading in your old vehicle if your upside down on it. They stayed true to their word and worked with us until we were happy. Our salesman Aaron Carroll was amazing and easy to work with. She got my spouse into the vehicle he wanted and was very accommodating to my whole family. I really appreciate the patience it took for her to work with someone who was adamant about what he wanted, she knew what we wanted, found it and made it happen.
We Thank you for not quitting! He helped make the car buying experience a pleasant one by providing options for the truck and car we purchased. I will always come back to Towbin as long as Lloyd is there to help. Thanks LLoyd. I have bought three cars from there. And I have been satisfied everytime. The service station is excellent as well. They take very good care of my vehicle's and resolve any issues that maybe wrong.
And they go by your service contract. I've been very happy with them. Very rude! Didn't want to help me at all. I did all my paperwork online because its "Faster" they didnt give me an anwser till 4 days later. Sales manager ceasar was no help.. Worst car sales experience in my life. Purchased our 6th vehicle from Towbin - Charger.
Camilly was the best! Answered every question we had and even got back to me after the purchase about an option on the car we weren't sure about. She went above and beyond. Would definitely recommend. Freddy in finance was also very helpful. Done is a timely manner. Service writer Branden was right on top of things and kept me informed the entire time. Always fast and helpful to get i3s on and out, Mary and crew are tops! Over the phone they will tell you anything to get you to the dealer and waste your time. No communication between the managers and dealers. I would recommend everyone to come here for your car buying needs.
The ONLY complaint we have is that they could keep us informed of progress being made either by phone or e-mail! I've been there and they are so unorganized t h. My trade in experience was very easy and he was always available to answer questions even after buying the car. I wasn't there for hours, and he did exactly what he said he was going to do over the phone prior to going to the dealership. Frotz Very friendly..
Even fixed my brake light that was out. However, the car that I wanted was only held by them and one other place farther away. He made the process as painless as possible. You guys should be ashamed of yourselves for the level of unprofessionalism you have shown. Wont buy from here again if u need a maintance on brand new vehicles. I always get fair and upfront pricing. The staff is always upbeat and attentive. He went out of his way to find me the right vehicle to fit my long list of needs.
He made sure that my need were met and there was no pressure. Thank You Towbin Dodge. I wouldn't go anywhere else to buy or for service They are simply awesome. I traded in a ram pickup for a big horn. After discussing down payment options I was told I would be able to take the truck home 0 down, but should expect a phone call that Monday to be told all is well truck was purchased on a Saturday.
They do not honor warranty or lemon laws. Unfortunately, you have to go to court and pay an attorney to get any kind of results in the case of warranty work or a lemon. In which case, they HAVE to pay you back for all legal fees. I don't suggest you walk away from this place I suggest you run while you can!!
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Cool, calm, collected and honest. No games, straight answers to questions and exceptional customer service. I plan on sending my daughter to him to purchase her car. Since family is the most important thing in my life, you can see the high regards I have for Xavier. The Parts Department had also assisted in finding "older" items as well. I appreciate his help.
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Took the car in for some small problems and a recall item. Friendly, clean place. I suspected this dealer would be problematic when the salesman started filling out a four square after I asked to look at a single advertised vehicle. The four square is a document used by car dealers wanting to maximize their profit. He not only did the standard things like walking me through the paperwork and taking me for a test drive, he went above and beyond by picking me up at my house rather than having me take the bus to the dealership.
He provided great service and a positive attitude the entire way. He takes pride in his work and id highly recommend him. They dont take care or value their customers. Paul bought FOUR cars from them and the 4th one was a lemon and didnt fix the issue or take back the car and had to get sued and they were salty about it.
You could at least make it right, not try to sue him for telling the truth. I work at a dealership myself and I could not even begin to fathom what I would do if my service team was to act in such way. Stay away from this crapshoot and their fake 5 star reviews. You people mistreated the Challenger Hellcat guy. Sold him a defective product. Why did you not own up to it and replace it? You just have to pay attention! Notice that the wording on all of the the recent 5 star reviews is exactly the same. Apparently can;t even do an oil change correctly.
Ask for Sal, hes professional, polite and honest.
He worked with us from beginning to end to find us the right car and right deal. Sal and his team made us official Dodge owners for life. During our experience, the salesman was knowledgeable, polite, no pressure. The same for the finance officer, who also shopped around for a better loan contract and found us one, saving us a lot of money. Dont buy a thing here, unless you want to hire an attorney. Dont co. Just saw the video. What a shame. Towbin dodge lacks morals. Save yourself and visit a different dealership. They do not honor lemon laws.
Refused to buy back to the point of having to hire lawyer to resolve via legal system. Dodge Hell Cat. Do not purchase a vehicle from this dealership unless you want to lose a LOT of money in the long run. They do not stand behind their work and are extremely dishonest. It truly was a seamless process! They worked with me to get the price adjusted and fixed the issue. I feel they are a total ripoff dealership. They do not honor warranty or lemon laws, however once you go to court and pay a attorney, they pay you back. They sold a defective car and refused to make it right without being forced.
Watch a video on youtube, they sold this guy a lemon. Long story short the offered him hush money and threaten him with legal actions but he turned them down. Their 5 star reviews are also fake. Buyer beware. Good job Towbin hope you go under. Even with an appointment my oil change took more than an hour and a half It's a disgrace!
I really appreciate the service here! Great price and offers and happy to walk away with our Brand New Charger????????. Salesmen are friendly and approachable. No one there talks to you like it's just their job. Everyone seems to have a motivation about them. That alone separates them from other dealerships. Towbin Dodge you guys are served me well.
Elijah Greg in the service department was awesome. He answered all my questions to my satisfaction and all my issues were resolved. All the staff that I interacted with were friendly and kind. Great customer service. Such a bad dealership if you spend more time and money taking people down instead of working on your sub par service. They were going to give him a sweet deal on a red eye ONLY if he pulled the video. L Wow 3. Total crooks. Shady service department, sales the whole deal.
I brought my car in for service and they returned it with the problem still in effect!!!! They still charged me too!!! Also have a friend who special orders a new challenger that is messed up and they will not admit there are problems with the car. Then I google and see the hellcat video scam on a YouTube including the updated one where they try to buy his silence and have the videos taken down. Once the paperwork is done you better hope you dont have any problems Josh is the best, he was thorough and patient while explaining and making recommendations to assure I get best performance and extended life from my vehicle.
Thank you Josh! Towbin has the exact car I'm looking, as far as I can tell, although its always suspicious when a dealership uses a fake background or stock photo for the pics of the cars. Then I pull some reviews for this place online When the guy rang us up he lowered the price to match the cost of a different dealership. Good experience. They performed the work on time, washed my truck and had it ready for me on time. Everyone was very friendly. They will sell you a defective car and laugh behind your back while you drive home.
As soon as you are out the door with your new car you are on your own. The do not hold true to Nevada lemon law. Also, love the popcorn in the customer waiting lounge. I fully recommend Towbin. Go somewhere else. Manager is no better. Stay away. It was done fast and Carlos my service writer keep me informed thru the process. You get what you get. If you buy anything from Abraham and this dealership you absolutely will regret it.
They provided me the best deal. Gave it a nice washing too. Wish it went a little faster though. I was there on time, I have an hour and 30 minute drive, and they said it would be ready in an hour. Do not buy from them. This place is awsome great costomer service and thanks to clerio evaristo and all the staff member yall the best!! They say one thing and do something else. They take your money then turn their back on customers. Call your closest location for pricing!
Order from our convenience stores online and get it delivered directly to your home with DoorDash! National Ice Cream Day July 21st. Bluff from 1pm-3pm and Montecito 2pm-4pm! While supplies last! Now hiring at ALL locations including our Utah stores! Cashiers must have required cards! Yum yum yum! Cool down with some Dippin Dots! At all Fabulous Freddys locations!
What a fabulous time we all had!! Now at our Montecito location! Coming soon to more of our stores!! National Selfie Day June 21st! Dunk Tank is here at Summerlin!! Bring your friends, family, anyone you want to dunk for some fun! Join us this Saturday for dunk tank fun! Only at our Summerlin location! We'll have fresh hotdogs and fountain drinks!
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